Our standard delivery times is 7 days from order for stock items and colours. Any variation to this will be advised to you in person by our customer services team prior to your goods being shipped.
Our team will notify you when your order has been despatched and when you can expect delivery. We will also provide you with the courier’s details and the shipment number so that you can trap your package through their website.
It is advisable if you are at home for when the delivery arrives, but you can request that the goods are left in a safe place such as with a neighbour, in the garden, or in an alternative safe place of your choosing. Please confirm these details when placing your order.
We use external couriers to make deliveries and ask you to note that if your packaging is in anyway damaged, sign “damaged” with your signature in the signature box when the goods arrive.
We are able to deliver 95% of our goods to customers throughout the UK and Ireland at our standard cost – shown when you place your order.
Please note that the Highlands, offshore UK islands, and Channel Islands all incur extra courier charges.
Please contact us before placing your order for a delivery quote or if you are unsure if your postcode is within the standard delivery zone.
Please also ensure your delivery address, mobile phone number, landline telephone number and email address are up to date and correct on your account and delivery addresses so that you receive all your dispatch and tracking notifications.